|
|
Do
I need an internet connection to back up or retrieve
my data? |
|
|
No,
you dial in directly to our secure server. This
is not internet based. |
|
|
|
|
|
When
disaster does occur, how long will it take to
recover the data I have stored on the secure server? |
|
|
As
long as it takes to download it to your new or
repaired computer. |
|
|
|
|
|
What
type of software do I need to access the secure
server? |
|
|
You
can access the secure server using any type of
operating system. |
|
|
|
|
|
We
have several offices and we need to allocate storage
space to each office, who does this and how does
it work? |
|
|
We
will section the storage space on the disc up
for you (called partitioning) and only give access
to that space to the offices you want. The head
office will have access to the entire storage
space. |
|
|
|
|
|
How
much data storage space do I need? |
|
|
We
will assess this with you on a 1 to 1 basis incorporating
all your business / personal requirements. |
|
|
|
|
|
Is
this only for business use only? |
|
|
No,
it is of great benefit for home users, ie: personal
documents & records, digital photos, student
assignments & data ect. |
|
|
|
|
|
What
type of technical support do I get? |
|
|
There
is a 24/7 technical support helpline available. |
|
|
|
|
|
How
do I pay for this service? |
|
|
Invoicing,
cheque, cash, Visa, Bank Card, Master Card, American
Express, Diners Card and Direct Debit. |
|
|
|